Introduction

At BestLearn, we strive to provide high-quality educational content that meets your learning needs. Our refund policy outlines the conditions under which we offer refunds for our multi-category online learning courses, eBooks, flipbooks, children’s books, educational blogs, and other products and services. By making a purchase on bestlearn.app ("Site"), you agree to this refund policy.

Refund Eligibility

  1. Online Courses:

    • Refund Period: Refund requests for online courses must be made within 14 days of purchase.
    • Eligibility Criteria: To be eligible for a refund, you must have completed less than 20% of the course content.

  2. eBooks and Flipbooks:

    • Refund Period: Refund requests for eBooks and flipbooks must be made within 7 days of purchase.
    • Eligibility Criteria: The eBook or flipbook must not have been downloaded or accessed more than once.

  3. Children’s Books:

    • Refund Period: Refund requests for children’s books must be made within 7 days of purchase.
    • Eligibility Criteria: The book must not have been downloaded or accessed more than once.

  4. Educational Blogs:

    • Educational blogs are available for free or at a low cost and are generally non-refundable.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Support: Email our support team at [email protected] with your order details, including the purchase date, the product you wish to refund, and the reason for the refund request.
  2. Review Process: Our team will review your refund request and may ask for additional information if necessary.
  3. Refund Approval: If your refund request meets the eligibility criteria, we will process the refund and notify you via email.

Refund Processing

  1. Refund Method: Refunds will be issued to the original payment method used for the purchase.
  2. Processing Time: Refunds may take up to 10 business days to process, depending on your payment provider.

Non-Refundable Items

  1. Promotional and Discounted Items: Products purchased at a discounted price or during a promotion may not be eligible for a refund.
  2. Free Content: Content that is available for free on our Site is not eligible for a refund.

Changes to This Refund Policy

We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page and updating the "Last Updated" date at the top of this Refund Policy. You are advised to review this Refund Policy periodically for any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions about this Refund Policy, please contact us at info@bestlearn.app.

Thank you for choosing BestLearn!